2024 Feefo Platinum Trusted Service Award Winners
At Assist Insurance we are very proud of our relationship with our customers. As a family-run business, providing specialist insurance for boat owners for the past 19 years, we have made it our job to listen and respond to you. Because of your feedback, we have been better able to tailor our policies and service to meet your needs.
So, we are very pleased to say that our commitment to delivering a great service has been recognised once again. We have been awarded the 2024 Feefo Platinum Trusted Service Award for the fifth year in a row!
Feefo established the Trusted Service Awards in 2010 to recognise brands that receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from verified real customers.
The Platinum Trusted Service Award is awarded only to companies that have achieved the Feefo Gold standard for three consecutive years or more. The Platinum award is the ultimate accolade and recognises businesses that continue to deliver exceptional customer service year after year and Assist Insurance have received the Platinum award now for five consecutive years.
Here are just a few examples of the great 5 Star Feefo reviews we have received, which have led to this latest award:
“Boat Insurance. After having problems with my old narrowboat insurance company (Never ever updated personal details when contacted) I rang Assist for help. Their customer service team are very experienced in all aspects of insuring your narrowboat. Going into great detail of what your insurance covers, giving you peace of mind. Friendly family run business. “ Mr A, Cheshire
“Highly Recommended. Assist always give exemplary customer service – everyone I’ve spoken to on the phone has been friendly, helpful and knowledgeable. They treat you like an actual human, and also provide great cover at affordable prices. I love supporting a small business, so it’s fantastic to see a family business showing the corporations how it’s done!” Mr F & Miss C, Somerset
“Highly recommended. Very efficient, friendly people. The company offers very good value for money and the people who dealt with me were very pleasant and competent.” Mr & Mrs K, Staffordshire
You can read more Feefo reviews for Assist Insurance here
In that light, we would like to take the opportunity to thank you, our customers, for such a great response. We look forward to hearing more from you.
We would also like to remind you, in this moment of celebration, that all your feedback is appreciated, as it helps us to improve our service.
This is a marketing article from Assist Insurance Services, a UK based family run business with more than 46,000 leisure policyholders. Each of our policies provide comprehensive cover as standard, with plenty of optional extras to choose from. For more information about our insurance services, please call one of our boat insurance specialists on 01604 946 779. Alternatively choose your product of interest below to find out more:
- Narrowboat Insurance
- Barge Insurance
- Livaboard Insurance
- Inland Waterways Insurance
- Widebeam Insurance
- Motor Cruiser Boat Insurance
- Yacht Insurance
- Speed Boat Insurance
- Jet Ski Insurance
- RIB Insurance
- Dinghy Insurance
- Floating Home Insurance