Assist Insurance has won the Feefo Gold Service Award 2018 for our marine insurance services. This independent accreditation is unique and only awarded to businesses that achieve high ratings scores from customers using Feefo. During 2017, Assist Insurance met the criteria of collecting at least 50 reviews with a Feefo rating of between 4.5 and 5.0, qualifying us for the Gold Service award.
Assist Insurance Services is a family-run business based in Northampton, now with over 18,000 policy holders throughout the UK and Europe. Assist is a specialist marine insurance provider, offering insurance for owners of narrowboats and barges, livaboards, widebeams and inland waterways boats as well as motor cruisers, yachts, speed boats, ribs and dinghies. The policies are specially underwritten by a leading Lloyd’s insurer and we provide comprehensive cover with competitive premiums. To make us truly unique, we have no call centres, so each time you call you can speak to the same person.
Steve Leech, Director at Assist Insurance, said: “As one of the fastest growing providers of marine insurance in the UK, this Feefo Gold Service award is a reflection of our commitment to our customers. We have a broad selection of boat insurance policies, so this means that our insurance consultants need to know about a wide range of boating activities and our customers’ specific insurance requirements. We always aim to listen carefully to our customers and respond to their needs. It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement.”
Andrew Mabbutt, CEO at Feefo, commented: ‘The Gold Trusted Service award has always been about recognising those companies that go the extra mile. We have seen many incredible businesses using Feefo to its full potential and provide truly memorable experiences for their customers.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
To say we are delighted with the news would be an understatement, creating a real buzz in our office. To speak to someone in our team, please call 01604 946 779, or to see how we compare to your current insurer, request a no obligation marine insurance quote.